HIRE A QUALIFIED
Ecommerce Virtual Assistants
Efficiently expand your thriving eCommerce and online retail enterprise, enhance customer service, boost customer retention, and significantly cut costs.
Expand Your Business with the Premier Provider of Virtual Assistant Services.
- Top-rated in virtual assistant services by TechRadar & Analytics Insight.
- Trusted by 7,500+ clients with 800+ 5-star reviews.
- The most established virtual assistant service provider.
Generate More Revenue With an Ecommerce Virtual Assistant
Our eCommerce virtual assistants provide storefront management, customer support, order and inventory management, and more.
Empowering eCommerce companies to streamline operations, enhance customer experiences, and focus on growth strategies.
Focus your energy into boosting sales, perfecting products, and bringing new ideas to market, while we handle the vital day to day tasks of your online store. With a dedicated eCommerce VA, you can stop
What An Ecommerce VA Can Do For You
Online Store Management
Order Management
Customer Service
Marketing
Accounting & Bookkeeping
Online Store Management
- Oversee and manage the online store on platforms like Amazon, eBay, Etsy, Shopify, NetSuite, or in-house platforms
- Handle product addition and subtractions from the platform, filing, data entry, and document management
- Manage social media storefronts like Facebook Marketplace, Tiktok Shop, Commentsold
Order Management
- Ensure seamless order processing from payment to shipping, managing product returns, tracking and managing inventory levels
- Handle general administrative tasks, product addition and subtractions from the platform, filing, data entry, and document management
- Coordinate with dropshipping suppliers for incoming orders
Customer Service
- Respond to customer questions, inquiries, and concerns via email, phone, and social media, providing timely and helpful assistance
- Offer post-sales support, resolving customer problems, and ensuring a positive experience with the company
- Engage with customers to encourage product reviews and testimonials to build brand credibility and trust
Marketing
- Coordination & Distribution of email marketing campaigns to promote new product lines, merchandise, and follow-up review requests
- Manage social media accounts, posting engaging content, responding to comments, and fostering brand loyalty
- Coordination of company content for blog posts, product descriptions, and visual assets, to attract and engage customers
- Coordinate and assist with affiliate vetting, payouts, brand ambassadors
Accounting & Bookkeeping
- Coordination & Distribution of email marketing campaigns to promote new product lines, merchandise, and follow-up review requests
- Manage social media accounts, posting engaging content, responding to comments, and fostering brand loyalty
- Coordination of company content for blog posts, product descriptions, and visual assets, to attract and engage customers
- Coordinate and assist with affiliate vetting, payouts, brand ambassadors
Helping Ecommerce Companies Nationwide
Discover how va-assistmasters contributed to companies achieving higher revenue in 2023.
24/7 Flexibility
Round-the-clock global support
1.6 Million In Profits
For eCommerce companies in 2022
8+ Job Roles Filled
From logistics to customer support
Related Services
Administrative
Our virtual assistants can handle daily tasks like bookkeeping, calendar scheduling, document review, data entry, CRM management, and more.
Marketing
Our virtual assistants support marketing teams with various administrative tasks, research, reporting, and digital marketing activities to support the team’s online presence and improve efficiency.
Customer Service
Trust our virtual assistants to instantly respond to inquiries, guide customers through troubleshooting processes, manage inboxes, and more.
Hire An Ecommerce VA With MyAssist Master Today
Quote About
Customers Experience
Chloe Savannah
Senior Manager of Excel Solution
While running an early stage startup everything feels
hard, that’s why it’s been so nice to have our accounting
feel easy. We recommed Qetus.
Ethan Sebastian
Senior Manager of Excel Solution
While running an early stage startup everything feels
hard, that’s why it’s been so nice to have our accounting
feel easy. We recommed Qetus.
Max Benjamin
Senior Manager of Excel Solution
While running an early stage startup everything feels
hard, that’s why it’s been so nice to have our accounting
feel easy. We recommed Qetus.
Ready to expand your
business?
Discover a virtual professional tailored to your
specific business requirements and enjoy savings of
up to 70% on hiring costs today.
specific business requirements and enjoy savings of
up to 70% on hiring costs today.
Frequently Asked Questions
What is an eCommerce virtual assistant?
A virtual assistant in an eCommerce business often fills roles such as customer support representative, managing online inquiries, and assisting customers with orders or issues. They can also handle tasks like product listing and description creation, optimizing content for search engines, and sales conversion. Additionally, virtual professionals can manage social media accounts, marketing campaigns, and data entry tasks.
What types of eCommerce platforms can a virtual assistant work in?
A virtual professional can work in a wide range of eCommerce platforms, including online marketplaces (Amazon, eBay), eCommerce-focused platforms (Shopify, WooCommerce), and others like BigCommerce, Magento, Wix, Squarespace, and custom-built websites.
